enjoy Marrakech at the finest with staying in Dar Najat!

enjoy Marrakech at the finest with staying in Dar Najat!, a photo by darnajat on Flickr.

Staff at the Riad are very accomodating and are exceptional. They absolutely make a difference and treat all their guests with generous hospitality. The meal that Leila cooked for us was the best we had whilst in Morroco and she is definately a treasure.We enjoyed our time with the other staff members and are already missing the fun we shared with Ahmed , Amin,'Maroc'-Mohamed,Mohamed and Tarek. Sorry if spellings are incorrect or we have missed anyone out . Oliver was very hospitable and we saw him most days during our stay.The Riad is clean and the staff were always dusting and polishing and washing.The Riad is in a great location and we felt safe whilst out and about,and we soon got used to the sights , sounds, and smells of this completely different environment.The Riad has lovely charm , ambience and is nicely furnished , the bedding (although clean) could do with updating as a previous guest has already mentioned .But we would definately stay here again

Stayed February 2012, traveled as a couple Value
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SheFlop

Manchester


Reviewer

3 reviews


2 helpful votes


“An excellent team”

Reviewed February 20, 2012


1

person found this review helpful


Compared to the prices of similar Riad's we did expect the quality of the furnishings, particularly the bedding, to be of a better quality, also we were placed in a room with 2 singles pushed together which again we didn't expect for that price and after specifically requesting a double.

It is a shame we didn't get to meet Oliver after extended communication with him before our trip, it seemed he had left a team of youngsters in charge.

However!

When we complained about the bed, our room was changed immediately without a problem; the free transfers were comfortable and on time; the breakfasts were good; the communal areas of the riad are lovely and the location is good (5 minutes from the "big square".

The highlight however was one guy in particular who spoke excellent English, gave us great advice on how much we should pay for some items we wanted to buy, saved us from a taxi-gone-wrong coming back from a trek in the mountains, stored our luggage safely while we trekked and even tried to source toys for our children that we had failed to buy in the square! He definitely needs some sort of promotion!

Room Tip: Look at the pictures and request a specific room buy name when booking.
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Stayed October 2011, traveled as a couple Value
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behar olivier, Owner at Riad Dar Najat, responded to this review

February 22, 2012

Hi dear guest!
First, thanks for nice words!
Sorry not to have the chance to see you if i hear you but. May i just say I’m on site 8 to 14 hours/day 7 days / week..but sometimes I did experiment not to see guests even when there and them too! as..some go on day trip very early and go back sometimes very late..and it can happen not to have the luck to meet some travelers even if for sure I try to have the best and direct contacts with all.
but again.. a little surprised as I’m in Marrakech in Dar Najat since 7 weeks without being in our other place in Essaouira on the coast..So sorry if not the luck to meet you and hope to have this chance another time.
I would say that even when not there…you may find the team (youngsters..) with Amin (our Bob Marley.).& Tarek & Aicha & Leila & Malika & Ahmed and Maroc are there to provide the best and we are numerous team to try to do our real best for you with or without me!
i would just say few things regarding your nice post apart the fact that i didn’t meet you unfortunately as it appears:
1)furniture and bed are in the highest standard and all creations and unique in the best essences of wood and done with the most respectable way of production to have the best and only the best.
You may like or dislike the design which is logical but regarding the quality ,again ,dear guest ,we are really creating and buying the best and nothing less.
and..we totally renovate and restructured all the Riad and with also ALL brand new and with highest standards:
The total re looking and work finished in august 2011 after two months of huge work and i don't think that your words do justice to the place where you can find a unique art craft creations and Art from Africa that you didn't ever noticed in your post.
Regarding the bed ,right!
better to have a real double bed than two singles put together but in any Riads in the medina ,when you have the choice with two possible configurations ,it is the same way to do it :or twins or a double bed but again ,i agree on this point ,right ,better having a real double bed and not two singles! you will find the souad & sakina & widded & guizelaine which are only in double beds ( and not in twins) to have a better comfort for the doubles bed accommodations my friends.
The other three accommodations of the riad ,Leila & walida and noura are declinable in twin or doubles ,good to know!
I would just say that we upgraded you to a real double bed room at the minute you did asked and without any extra if I’m not wrong..(so all in all..no shame maybe..)
Last .even if your post is nice and friendly ..calling the team "youngsters" who are clearly dedicated to the guests and their welfare…seems a little odd to me.
..the "youngsters" are kind of family and i will say nice and generous people with the most attentive sense of hospitality(& rather fun.) and all work in dar najat since numerous years.. and i regret even if your post is globally nice that you employ this term of "youngsters" which doesn’t seem appropriate or so nice dear guests.
We are really more than concerned by again having you totally glad of your experience in dar najat and sorry when a guest doesn’t find the place not totally" great "as we try day by day to improve the place and service to provide the best and in the most sincere way to have our guests becoming some kind of friends and ambassadors of the Riad if you prefer.
So..i hope you will give us an extra chance to give you a total satisfaction in a future trip.
With respect ,sincerely yours ,Oliver& team.
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Mogens J

Herlev


Senior Reviewer

7 reviews


1 helpful vote


“Friendly and higly recommendable place”

Reviewed February 19, 2012


1

person found this review helpful


This riad is a hidden jewel in a great city. Very friendly and helpful staff, great location, wonderful food. What more can you ask for?

Stayed February 2012, traveled with family Value
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MadyMoo3

Canterbury


Senior Contributor

36 reviews


9 helpful votes


“Great service, great dining, great price!”

Reviewed February 18, 2012


1

person found this review helpful


Superb food and a really friendly vibe in the heart if the medina